The Tertiary Education Trust Fund (TETFund) had emerged as one of the biggest winners at the 2025 SERVICOM Awards and Recognition Ceremony, clinching multiple honours at the event organised by the SERVICOM Office, Presidency.
Among the awards won by the agency were the Special Recognition Award, #SERVICOMWORKSHERE, for sustained efforts in connecting government to citizens through quality service delivery, and Best Performing Parastatal Service Unit (PSU), Team C.
TETFund also ranked second nationwide among high-performing agencies, recognised for consistently demonstrating exceptional performance, efficiency and effectiveness in service delivery.
At the ceremony, the Executive Secretary of TETFund, Arc. Sonny Echono, received an award in recognition of his support and commitment to citizen-centred service delivery.
In addition, TETFund’s SERVICOM Nodal Officer, Dr Ebere Nwobu, clinched the Best Performing Nodal Officer Award (Parastatal, Team C).
Speaking at the event, the Acting National Coordinator and Chief Executive Officer of SERVICOM, Mr Anthony Olugbenga Oshin, said the ceremony was organised to celebrate excellence, dedication and commitment to citizen-focused service delivery across Ministries, Departments and Agencies (MDAs).
“We are gathered here to reflect on our milestones through dint of hard work, passion and zeal. We are here to celebrate our success stories against all odds,” Oshin said.
He noted that 2025 had been a particularly challenging year due to limited funding, but said MDAs continued to record significant achievements despite the constraints.
“Regardless of these challenges and through our team spirit, we have been able to scale new heights and surmount the challenges we face on a daily basis,” he said.
Oshin commended SERVICOM Nodal and Focal Officers for their roles in driving service delivery initiatives, noting that their commitment and resilience contributed significantly to improved performance across MDAs.
The SERVICOM boss explained that the awards form part of the Head of the Civil Service of the Federation’s Recognition and Rewards Scheme, designed to promote a culture of service excellence, encourage healthy competition and improve customer satisfaction.
According to him, deserving MDAs and officers were selected through a structured assessment process based on SERVICOM principles and annual work plans.
The highlight of the ceremony was the presentation of plaques to award recipients.
The SERVICOM Presidency Award is part of Nigeria’s Service Compact with All Nigerians (SERVICOM) initiative, which was launched by the federal government to enhance public service delivery across all sectors.
SERVICOM was established in 2004 under the Office of the President with the aim of ensuring that government agencies meet citizens’ expectations in terms of quality, efficiency, and accountability.
The initiative was designed to hold public institutions accountable for the services they provide, making sure that ordinary Nigerians receive timely, effective, and reliable service.
The SERVICOM Presidency Awards specifically recognise government agencies, ministries, and organisations that demonstrate excellence in service delivery.
The awards are given to organisations that consistently meet high standards in areas such as efficiency in handling public requests and complaints, timely delivery of services, transparency and accountability, and overall commitment to citizens’ satisfaction.
Winning the award signals that an organisation has successfully aligned its operations with the goals of SERVICOM and has made a measurable impact on improving service delivery to the public.
Agencies that maintain high service standards over time and implement reforms to improve their operations are typically eligible for the award. Multiple awards can be given in various categories, reflecting different areas of public service excellence.
For institutions like TETFund, winning the SERVICOM Presidency Award shows their commitment to effective service delivery in education, particularly in areas such as research funding, infrastructure development, and academic reforms.
