Privacy Policy

Effective Date: 01/01/2025

Welcome to iTele Media Limited (“we,” “us,” or “our”). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Nigeria’s Data Protection Regulation (NDPR) and applicable international standards.

1. Information We Collect

a. Personal Data

When you interact with our services, we may collect personal data including:

  • Name, email, phone number, address
  • Payment information (if applicable)
  • Account credentials
  • Content you share or submit for publication
  • Other identifiers necessary for service delivery

b. Automatically Collected Data

Through your use of our website and digital platforms, we may also collect:

  • IP address, device type, operating system
  • Browsing data, cookies, and logs
  • Engagement metrics and preferences

c. Special Categories of Data

We do not intentionally collect sensitive personal data unless explicitly necessary and with your clear consent (e.g., health information during event coverage).

2. Purposes of Data Processing

We process your data for:

  • Providing and improving our services
  • Authenticating users and securing accounts
  • Marketing and promotional activities (with your consent)
  • Personalizing user experience
  • Complying with legal obligations
  • Responding to inquiries and providing customer support
  • Protecting our rights and property

Legal basis for processing includes contractual necessity, legitimate interests, consent (where applicable), or legal obligation.

3. Legal Grounds for Data Collection

In accordance with the NDPR, our legal grounds for processing your data include:

  • Consent: When you knowingly agree to our data collection practices.
  • Contractual necessity: To perform our services or fulfill contractual obligations.
  • Legal compliance: To meet legal obligations or enforce our rights.
  • Legitimate interests: To improve our services and ensure security.

4. Sharing and Disclosing Your Data

We do not sell personal data. However, we may share your information with:

  • Our trusted third-party service providers (e.g., hosting, payment processors, analytics)
  • Law enforcement agencies, regulators, or other authorities, as required by law
  • Business partners involved in content distribution or marketing campaigns
  • Parties with your explicit consent

All third parties are contractually bound to protect your data and only use it for the purposes we specify.

5. Cookies and Tracking Technologies

We employ cookies and similar technologies to monitor visitor activity, personalize content, and analyze website performance. You may configure your browser to refuse cookies or alert you when cookies are set. Disabling cookies may affect your experience.

6. Data Retention

We retain your personal data only as long as necessary for fulfilling the purposes outlined in this policy or as required by law. When retention periods expire, your data is securely deleted or anonymized.

7. Your Rights Under NDPR and Applicable Law

You have rights regarding your personal data, including:

  • Access: To request details of the data we hold about you.
  • Correction: To update inaccurate or incomplete data.
  • Deletion: To request erasure of your data, subject to legal obligations.
  • Objection: To oppose or restrict certain data processing activities.
  • Portability: To receive your data in a structured, machine-readable format.
  • Withdraw Consent: To withdraw consent at any time, where processing is based on consent.

To exercise these rights, contact us at service@itelemedia.com.

8. Data Security Measures

We implement appropriate security measures—including encryption, access controls, and secure storage—to protect your personal information from unauthorized access, disclosure, or misuse.

9. Data Transfer and International Processing

Your data may be transferred outside Nigeria to countries with different data protection standards. We ensure that adequate safeguards are in place, such as contracts or adequacy decisions, to protect your data.

10. Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect data from children. If we learn that we have inadvertently collected data from a child, we will delete it.

11. Changes to This Privacy Policy

We may update this policy periodically. All updates will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy regularly.

12. Contact Us

For questions, data rights requests, or concerns, please contact our Data Protection Officer at:

iTele Media Limited
📍 Lagos, Nigeria
🌐 https://itelemedia.com
📧 service@itelemedia.com