The National Single Window Committee has called on stakeholders to participate in its end-user training programme, ahead of the deployment of the Single Window Platform on March 27, 2026.
In a statement by the director of the NSW Committee, Tola Fakolade at a Town Hall meeting held in Apapa Lagos, urged importers, exporters, customs brokers and freight associations to take advantage of the training sessions.
According to the NSW director, the training is important for stakeholders not to encounter difficulties when the platform goes live.
“The training is designed to guide you on how the system works, how to navigate it, and how to complete all the processes included in phase one of the project. Stakeholders need to prioritise this training so that when we go live, you will not encounter difficulties completing the processes.”
The end-user training will run from February 16th, 2026, with sessions taking place in Lagos, Abuja, Port Harcourt, and other regions. There are six locations in Lagos alone, allowing participants to choose the most convenient option.
“Please register, it is very important because each classroom size is limited, and we want to accommodate everyone properly. This training is extremely important,” Fakolade emphasised.
He explained that the training will be hands-on, with laptops provided for participants to gain practical experience with the system.
Additionally, the NSW Committee is establishing a transition committee comprising representatives from all agencies involved in the first phase, including SON, Customs, Quarantine, NAFDAC, and NESREA.
“We will also consult with freight forwarders and licensed customs agents to ensure we have case studies covering different scenarios and potential challenges. Each agency will be handled differently; the way we address NAFDAC cases will differ from how we handle SON cases, but we will ensure clarity throughout.
“We are also providing help desks and walk-in centres. The goal is to ensure that the transition is seamless,” he said.
